BEAVERTON, Ore. — A woman in Oregon hit the $8 million jackpot at a Lucky Eagle Casino slot machine, but could not claim her money.

Louise Chavez thought she won over $42 million at a slot machine, but the casino claims the machine malfunctioned. Chavez spoke with Jeff Glor. NEW YORK - Call it the almost $42.9 million selfie. Katrina Bookman flashed her multi-million dollar smile as a slot machine screen appeared to show evidence of her mega win. 'I kept thinking. The New York State Gaming Commission said Bookman's slot machine malfunctioned. 'Malfunctions void all pays and plays,' a warning states on all the slot machines in the casino. 'They win and the.

Veronica Castillo took her mother to the casino in Rochester, Washington last weekend. She put $100 in a machine and hit the jackpot — she thought.

“I was very excited, happy,” she told KOIN 6 News. “Then I couldn’t believe it.”

The casino staff came over and told her the machine malfunctioned. Veronica Castillo thought she hit the jackpot at Lucky Eagle Casino, only to be told the machine malfunctioned. Nov. 5, 2015 (KOIN)

“They shut off the machine, took it away, printed out a ticket and gave me $80.”

The casino machines have a sticker that says a malfunction of the machine voids all pays and plays.

“To me, it’s cheating, may even be fraudulent,” Castillo told KOIN 6 News. “My first thought was, how many people has this happened to? They think they won, then going away empty-handed.”

Casino CEO John Setterstrom, who has been with the casino since before it opened in 1995, told KOIN 6 News this has never happened there before. He said he is working to get answers from the manufacturer and wants to keep Castillo as a customer.

She is working to get an attorney.

terapined

I think she has a strong case
She has a picture
These slot machine are no longer mechanical
Its all computer

Casino Slot Machine Malfunction

Computer gives her 8.5 mil, I consider it fairly won.
http://www.katu.com/news/local/Over-8-million-jackpot-was-slot-machine-malfunction-casino-says-340207762.html
http://www.onlinepoker.net/poker-news/casino-news/85-million-jackpot-winner-told-slot-malfunctioning/27862

'Everybody's bragging and drinking that wine, I can tell the Queen of Diamonds by the way she shines, Come to Daddy on an inside straight, I got no chance of losing this time' -Grateful Dead- 'Loser'

Dodsferd

I think she has a strong case
She has a picture
These slot machine are no longer mechanical
Its all computer
Computer gives her 8.5 mil, I consider it fairly won.
http://www.katu.com/news/local/Over-8-million-jackpot-was-slot-machine-malfunction-casino-says-340207762.html

' target='_blank'>http://www.onlinepoker.net/poker-news/casino-news/85-million-jackpot-winner-told-slot-malfunctioning/27862
I'm not so confident in her chances of having a case. Now, I'm not too familiar with that machine, but I do know that all slots have a warning on them 'All malfunctions void payouts' or something similar on them. If the casino forked out some cash for the 'jackpot', then it may be a pitiful consolidation payment, but I can't say for sure.
The machine is certainly not mechanical, you're correct. They should be able to go into the machine history and see what happened, and whether or not a legitimate win had occurred.
On a related note, I have seen 'ghost jackpots' hit before in my experience, and they were fictitious jackpots of $1,000,000+.

This feeling is heavy, makes my body ache and I'm ready; To fall into the sky and I see now, the reason why. My heart is heavy, takes me to a place I can't breathe. Only then I know why I see the warning sign.

rsactuary

where is said video?

Dodsferd

where is said video?

What video? The articles in the OP indicate that she wasn't able to record anything beyond a picture, which is understandable. We have the same practices here, no pictures or videos allowed.

rsactuary

What video? The articles in the OP indicate that she wasn't able to record anything beyond a picture, which is understandable. We have the same practices here, no pictures or videos allowed.

'She recorded the machine on her phone'. Do you say you 'record a picture'? Machine

Dodsferd

'She recorded the machine on her phone'. Do you say you 'record a picture'?

Ah, right. I misread the article, I was under the impression that she just snapped a shot of the machine. Regardless, video proof won't really do much for her case if the machine history says otherwise.

rsactuary

I would simply like to see the winning combination that gave such a prize... it's a clue to how easy it would be to say it was a malfunction or not.

ontariodealer

does that pic not say 8.5 million nickels

rxwine

does that pic not say 8.5 million nickels

171,774,993 credits in nickels recorded on machine
On the other readout is dollars.

Quasimodo? Does that name ring a bell?

AxelWolf

What video? The articles in the OP indicate that she wasn't able to record anything beyond a picture, which is understandable. We have the same practices here, no pictures or videos allowed.

Why is that understandable? What possible bad can come from someone recording a machine?
It's only protecting the casinos ass in case someone has a legitimate jackpot and the casino wants to cry foul.
There was some video recently at a NY casino where machines were stealing credits from people.

Slot Machine Malfunction Lawsuit

They got pissed she was recording as well.

Slot Machine Malfunction Payouts

♪♪Now you swear and kick and beg us That you're not a gamblin' man Then you find you're back in Vegas With a handle in your hand♪♪ Your black cards can make you money So you hide them when you're able In the land of casinos and money You must put them on the table♪♪ You go back Jack do it again roulette wheels turinin' 'round and 'round♪♪ You go back Jack do it again♪♪

Woman Wins Slot Machine Malfunction